Electronic Communications Consent

  1. Consent to Electronic Communications. By submitting your contact information or job application through this website, you consent to receive electronic communications from OSL Retail Services (“OSL”), including email and SMS/text messages, relating to recruitment, interviews, assessments, offers, onboarding, and other hiring‑related updates.
  2. Purpose and Nature of Messages. Our electronic messages will be limited to non‑marketing recruitment and employment‑related communications. If we ever send commercial electronic messages, we will do so in compliance with Canada’s Anti‑Spam Legislation (CASL), including by obtaining appropriate consent and including required sender identification and unsubscribe mechanisms.
  3. SMS/Text Message Terms
    1. Frequency: Message frequency will vary based on your candidacy and hiring process.
    2. Cost: Message and data rates may apply. Check your mobile plan.
    3. Opt-Out: You may opt out of SMS at any time by replying STOP. You may also withdraw consent to electronic communications by using the unsubscribe link provided in our emails or by contacting us at the email address below. Your withdrawal of consent will not affect the lawfulness of communications sent before withdrawal.
    4. Help: For assistance, reply HELP or contact us at the email address below.
  4. Identification of Sender. OSL Retail Services Inc., 5090 Orbitor Drive, Unit 1, Mississauga, Ontario L4W 5B5, [email protected], (905) 766-4074. Messages may be sent from our short code or long code numbers associated with our applicant tracking or messaging platforms.
  5. Managing Your Preferences and Unsubscribe. Each email will identify OSL as the sender and include a functioning unsubscribe mechanism that can be readily performed at no cost to you (other than your normal internet/telecom charges). Unsubscribe requests will be processed without delay and in any event within 10 business days. For SMS, reply STOP to unsubscribe.
  6. Third-Party Service Providers. We may use third‑party service providers (e.g., applicant tracking systems or messaging platforms) to send communications on our behalf. These providers process your personal information in accordance with our instructions and applicable law.
  7. Privacy. We handle personal information in accordance with our Privacy Policy, which describes what we collect, how we use and disclose it, retention periods, and your choices. Please review our Privacy Policy before submitting your information.
  8. Updates. We may update this disclaimer from time to time. Continued use of our website or participation in our hiring process following an update constitutes acceptance of the revised terms.